Tag: unified communications

Diversified Call Paths with SIP Trunking

SIP trunking continues to be an appealing option for businesses who are looking to reduce costs and protect their data. Even if you're under a contract with a PSTN provider, SIP trunking can be combined with your solution to ensure maximum efficiency and security as failover. By diversifying your call paths with SIP trunking, you'll […]

Profiting From a Mobile Workforce

Long gone are the myths that remote employees will spend their days binge watching Netflix or running errands on the company's dime. The Harvard Business Review made concrete contradictions to these assumptions in a recent study, siting that working from home can save a company an estimated $1,900 per employee for a nine month period. Companies will save money […]

Eliminate the Learning Curve and Use Office 365 for Everything

Microsoft's Office 365 has been touted (and subsequently adopted) worldwide as a robust, easy-to-use and all encompassing solution for many of your business technology needs: Email, documents, presentations, and spreadsheets. But it can do so much more! While many businesses use Office 365, too many are not harnessing the full potential of the tool. They […]

Member Frustrations Be Gone: 6 Credit Union Phone System Must Haves

Consumers today know what they want, and they want it NOW. Likewise, credit union members today know what they want from their credit unions, and they are not shy about voicing their opinions. High level decisions are not made blindly in today's market where consumers have limitless knowledge at their fingertips. Before making purchase decisions […]

Communications as a Service: Benefit from USING Technology, Not BUYING Technology

You don’t derive any benefits by OWNING technology, you derive benefits from USING the technology. The purchase and ownership of proprietary boxes, and then managing and upgrading them has proven to be a costly and time consuming function for enterprise communications. A simpler solution embraced by many companies is looking to a hosted solution for […]

4 Ways Credit Union Unified Communications Make Members Feel Valued

What do members want from their credit union? Members want speed, security, innovation and most importantly, they want to feel valued. Credit unions are responsible for members' most important assets, so it's no surprise members don't want to feel like just another number or face in the crowd. Members want to know their valued by […]

How to Take the Pestering Out of Communication Solutions

In many industries, speed of response is crucial to success. Take for example, pest control. When clients contact a pest control company they're looking for fast acting, effective solutions before the ants take over their kitchen, or the live creature in their walls scratches their way through. If the company they call does not have a […]

Unified Communication Solutions your Credit Union Should Be Using

In the final article of our 4-part series, we provide a synopsis as to why utilizing all the features within office 365 can provide your CU with a robust and affordable unified communications solution.  Bringing unified communications to credit unions can provide their members and employees with the most efficent, innovative and secure communication solutions utilizing the many […]

Why Your Credit Union Should be Using Hosted Skype for Business

In the third article of our 4-part series, this article will highlight the reasons your credit union should be using a hosted Skype for Business solution over a DIY deployment.  With an industry that's ever changing, credit unions are expected to take on more challenges and offer members the most innovative solutions. Between guiding the member's journey, […]

Transform your Credit Union with Skype for Business

In the second article of our 4-part series, this article will highlight the benefits your credit union should be taking advantage of, specifically speaking, Skype for Business.  Many credit unions have migrated to Office 365 and implemented the many features it comes equipped with into their daily routines. Skype for Business for credit unions is one of the […]