Tag: Microsoft Office 365

Transform your Credit Union with Skype for Business

In the second article of our 4-part series, this article will highlight the benefits your credit union should be taking advantage of, specifically speaking, Skype for Business.  Many credit unions have migrated to Office 365 and implemented the many features it comes equipped with into their daily routines. Skype for Business for credit unions is one of the […]

The Benefits of Office 365 to Credit Unions

To begin our 4-part series, this article will highlight the benefits your credit union should be taking advantage of, specifically, from Office 365.  It's no secret that members expect the best from their credit unions in today's economy. Members have always wanted their credit union to be reliable and stable so they feel secure about […]

7 Key Considerations when Evaluating a Hosted Phone Service

By choosing a Cloud based, or hosted phone service, you can significantly reduce the upfront investment and ongoing cost of maintenance for your phone system. It’s also an opportunity to affordably add key functionality to better serve your customers. However, Cloud based phone systems are not one size fits all… for example, if you are a credit […]

How Small Offices Can Use Office 365 for Collaboration

Collaboration between employees increases productivity.  It's an interactive experience on multiple devices – laptops, desktops, mobile phones, tablets. It allows geographically dispersed people the ability to contribute and work together on a project anytime, anywhere. Knowledge is shared in real time, so that everyone is always working from the most current version.  Work is done […]

How to Replace Your Phones with an Office 365 Phone System

If the statistics are true, chances are pretty good that your company is either using Office 365 or is considering using Office 365. The first push to Office 365 for most businesses starts with the use of the email service and Outlook, with the desire to move off of old Exchange servers and take advantage […]

Featured on CUInsight: Helping Credit Union Communications

AltiGen's Mike Plumer, Vice President of Sales, was featured this week in CUInsight for his article Is your credit union operating in communication silos? Below is the article geared towards CU executives wishing to perfect their credit union communications platform using Skype for Business and Office 365: There are many communication tools available to credit unions today: In […]

Talking TCO: Hosted Skype for Business

One common theme in Unified Communications strategy surrounds choosing premise based, DIY solutions versus hosted solutions. Total Cost of Ownership (TCO) is featured in these discussions, especially since the upfront capital expenditures to deploy a solution can immediately put a halt to the good intentions. While Microsoft's Skype for Business integration with Office 365 has made […]

3 Questions to Ask When Devising a UC Strategy

Unified Communications (UC) is more than just a buzzword.  It is becoming a business necessity for those who have adopted it and experienced the results of increased productivity and efficiency. UC is not a single product, but, rather, a set of products that work together to provide a consistent unified user-interface and user-experience across devices, whether it […]

Driving Productivity with Skype for Business

When Microsoft purchased Skype and replaced Lync with Skype for Business, industry experts knew big things were in store for Microsoft's Unified Communications initiatives. And they weren't wrong. Skype for Business is Lync on steroids. It provides voice, video conferencing, instant messaging, and presence all in one client. But it's integration with the increasingly (overwhelmingly?) popular […]

Why Presence Should be Present in Your Unified Communications Strategy

Unified Communications is garnering much attention as more than just a buzz word for business communications, and a big component of that is Presence Technology. Presence Technology is defined as real time information about a person's availability. Have you ever needed to contact a co-worker and had to think for a minute on whether to […]