Tag: Microsoft Office 365

7 Key Considerations when Evaluating a Hosted Phone Service

By choosing a Cloud based, or hosted phone service, you can significantly reduce the upfront investment and ongoing cost of maintenance for your phone system. It’s also an opportunity to affordably add key functionality to better serve your customers. However, Cloud based phone systems are not one size fits all… for example, if you are a credit […]

How Small Offices Can Use Office 365 for Collaboration

Collaboration between employees increases productivity.  It's an interactive experience on multiple devices – laptops, desktops, mobile phones, tablets. It allows geographically dispersed people the ability to contribute and work together on a project anytime, anywhere. Knowledge is shared in real time, so that everyone is always working from the most current version.  Work is done […]

How to Replace Your Phones with an Office 365 Phone System

If the statistics are true, chances are pretty good that your company is either using Office 365 or is considering using Office 365. The first push to Office 365 for most businesses starts with the use of the email service and Outlook, with the desire to move off of old Exchange servers and take advantage […]

Featured on CUInsight: Helping Credit Union Communications

AltiGen's Mike Plumer, Vice President of Sales, was featured this week in CUInsight for his article Is your credit union operating in communication silos? Below is the article geared towards CU executives wishing to perfect their credit union communications platform using Skype for Business and Office 365: There are many communication tools available to credit unions today: In […]

Talking TCO: Hosted Skype for Business

One common theme in Unified Communications strategy surrounds choosing premise based, DIY solutions versus hosted solutions. Total Cost of Ownership (TCO) is featured in these discussions, especially since the upfront capital expenditures to deploy a solution can immediately put a halt to the good intentions. While Microsoft's Skype for Business integration with Office 365 has made […]

3 Questions to Ask When Devising a UC Strategy

Unified Communications (UC) is more than just a buzzword.  It is becoming a business necessity for those who have adopted it and experienced the results of increased productivity and efficiency. UC is not a single product, but, rather, a set of products that work together to provide a consistent unified user-interface and user-experience across devices, whether it […]

Driving Productivity with Skype for Business

When Microsoft purchased Skype and replaced Lync with Skype for Business, industry experts knew big things were in store for Microsoft's Unified Communications initiatives. And they weren't wrong. Skype for Business is Lync on steroids. It provides voice, video conferencing, instant messaging, and presence all in one client. But it's integration with the increasingly (overwhelmingly?) popular […]

Why Presence Should be Present in Your Unified Communications Strategy

Unified Communications is garnering much attention as more than just a buzz word for business communications, and a big component of that is Presence Technology. Presence Technology is defined as real time information about a person's availability. Have you ever needed to contact a co-worker and had to think for a minute on whether to […]

Microsoft Buys LinkedIn, Connecting Communications Network

Below is yesterday's press release from Microsoft, announcing their planned acquisition of LinkedIn. Satya Nadella, Microsoft's CEO, said today’s work is split between tools workers use to get their jobs done, such as Microsoft’s Office 365 programs, and professional networks that connect workers, such as LinkedIn. He believes this deal will weave those two pieces together, bringing the professional […]

Are you getting the most out of Office 365?

For companies who have made the transition to Office 365, they are now facing the task of best utilizing all the features to drive effective use and achieve business value through incorporating appropriate Office 365 capabilities into day-to-day work. From external communications, call center applications, or internal Unified Communications initiatives, Office 365, coupled with Skype for Business, provides an […]