Tag: instant messaging

Enhance Your Credit Union’s Capabilities With Instant Messaging

What qualities or characteristics set one apart from the rest of the noise in their particular industry? As a credit union, what qualities do you have that sets you apart from the crowd of other banking options? What is it that members recognize as key reasons to use you as their primary financial institution? By taking a […]

What Use Does My Company Have With Instant Messaging?

Every company has different needs and objectives they must meet on a daily basis, and communication tools are critical to achieve success. From voice calls to web meetings, email communication to text messaging, there are so many platforms and approrpiate modes to streamline communication channels. You may wonder, what use does my company have with instant […]

Profiting From a Mobile Workforce

Long gone are the myths that remote employees will spend their days binge watching Netflix or running errands on the company's dime. The Harvard Business Review made concrete contradictions to these assumptions in a recent study, siting that working from home can save a company an estimated $1,900 per employee for a nine month period. Companies will save money […]

Save Yourself the Runaround with Instant Messaging

A typical work day looks different for everyone and every business, however, almost every work day, no matter the business, includes collaboration. Collaboration happens on multiple levels, internally and externally, and is an essential ingredient for business success. Instant messaging allows collaboration to happen in real time, on multiple devices, with multiple methods, between multiple people, […]

Transform your Credit Union with Skype for Business

In the second article of our 4-part series, this article will highlight the benefits your credit union should be taking advantage of, specifically speaking, Skype for Business.  Many credit unions have migrated to Office 365 and implemented the many features it comes equipped with into their daily routines. Skype for Business for credit unions is one of the […]

3 Signs Your Business Needs Instant Messenger

There will always be new waves of communication that either fail or flourish in the business world. Are you looking to enhance the communication between employees? Do you need a more effective way to reach your customers? If you are considering adding instant messenger to the ways you communicate, here are the signs that will […]

How to Replace Your Phones with an Office 365 Phone System

If the statistics are true, chances are pretty good that your company is either using Office 365 or is considering using Office 365. The first push to Office 365 for most businesses starts with the use of the email service and Outlook, with the desire to move off of old Exchange servers and take advantage […]

Stop Operating in Silos and Embrace Unified Communications

Email remains a primary communication function for many businesses. Most likely, your employees use email to communicate with colleagues, customers and vendors on a daily basis. Phone calls continue to be used for customer support, sales calls, business partner and intra-company communication when  further clarification is needed on a topic discussed in email. Instant messages are […]

How Important is Auto Attendant to your Unified Communications Strategy?

Asking this question for most businesses is like asking "how important is the air you breathe to your staying alive strategy?"  Auto Attendant is an absolute necessity for a business, especially one with an internal help desk or call center, as are many of the other advanced calling features today's UC platforms are lagging behind […]

What is Your Help Desk Missing with Skype for Business?

For every business who has adopted Skype for Business for robust Unified Communications features such as instant messaging, web conferencing, collaboration, and it's integration with Microsoft Office 365, there is a business not ready to make the move due to communication requirements not included with the solution. More often than not, businesses who run internal help desks […]