Category: Unified Communications

Why Your Credit Union Should be Using Hosted Skype for Business

In the third article of our 4-part series, this article will highlight the reasons your credit union should be using a hosted Skype for Business solution over a DIY deployment.  With an industry that's ever changing, credit unions are expected to take on more challenges and offer members the most innovative solutions. Between guiding the member's journey, […]

Transform your Credit Union with Skype for Business

In the second article of our 4-part series, this article will highlight the benefits your credit union should be taking advantage of, specifically speaking, Skype for Business.  Many credit unions have migrated to Office 365 and implemented the many features it comes equipped with into their daily routines. Skype for Business for credit unions is one of the […]

3 Signs Your Business Needs Instant Messenger

There will always be new waves of communication that either fail or flourish in the business world. Are you looking to enhance the communication between employees? Do you need a more effective way to reach your customers? If you are considering adding instant messenger to the ways you communicate, here are the signs that will […]

How to Replace Your Phones with an Office 365 Phone System

If the statistics are true, chances are pretty good that your company is either using Office 365 or is considering using Office 365. The first push to Office 365 for most businesses starts with the use of the email service and Outlook, with the desire to move off of old Exchange servers and take advantage […]

Featured on CUInsight: Helping Credit Union Communications

AltiGen's Mike Plumer, Vice President of Sales, was featured this week in CUInsight for his article Is your credit union operating in communication silos? Below is the article geared towards CU executives wishing to perfect their credit union communications platform using Skype for Business and Office 365: There are many communication tools available to credit unions today: In […]

Keeping Hunt Groups in the Hunt with Hosted Skype for Business

For all the companies that have already, and are continually migrating to Office 365, many have begun to take advantage of the enticing benefits of Skype for Business that are included in most O365 subscriptions. The initial attraction of Instant Messenger and Presence are easy to adopt and roll out. Businesses start seeing the true […]

Stop Operating in Silos and Embrace Unified Communications

Email remains a primary communication function for many businesses. Most likely, your employees use email to communicate with colleagues, customers and vendors on a daily basis. Phone calls continue to be used for customer support, sales calls, business partner and intra-company communication when  further clarification is needed on a topic discussed in email. Instant messages are […]

What is Your Help Desk Missing with Skype for Business?

For every business who has adopted Skype for Business for robust Unified Communications features such as instant messaging, web conferencing, collaboration, and it's integration with Microsoft Office 365, there is a business not ready to make the move due to communication requirements not included with the solution. More often than not, businesses who run internal help desks […]

Integrating Skype for Business into Your Daily Work Routine

Communication impacts productivity. It is the glue that keeps projects on tasks and our overall efficiency at work ever increasing. From a company-wide perspective, improving communications can ensure your organization is running smoothly. But a company is the sum of all of its parts, and its parts are your employees. No matter how many tools and resources […]