Category: Uncategorized

Save Yourself the Runaround with Instant Messaging

A typical work day looks different for everyone and every business, however, almost every work day, no matter the business, includes collaboration. Collaboration happens on multiple levels, internally and externally, and is an essential ingredient for business success. Instant messaging allows collaboration to happen in real time, on multiple devices, with multiple methods, between multiple people, […]

4 Ways Credit Union Unified Communications Make Members Feel Valued

What do members want from their credit union? Members want speed, security, innovation and most importantly, they want to feel valued. Credit unions are responsible for members' most important assets, so it's no surprise members don't want to feel like just another number or face in the crowd. Members want to know their valued by […]

How to Take the Pestering Out of Communication Solutions

In many industries, speed of response is crucial to success. Take for example, pest control. When clients contact a pest control company they're looking for fast acting, effective solutions before the ants take over their kitchen, or the live creature in their walls scratches their way through. If the company they call does not have a […]

Unified Communication Solutions your Credit Union Should Be Using

In the final article of our 4-part series, we provide a synopsis as to why utilizing all the features within office 365 can provide your CU with a robust and affordable unified communications solution.  Bringing unified communications to credit unions can provide their members and employees with the most efficent, innovative and secure communication solutions utilizing the many […]

Why Web Meetings are the Key to Company Culture this Summer

With the summer solstice behind us and the season in full swing, business collaboration takes on a whole new meaning. Summer for some companies means shorter work days, employee vacations and more sunlight in the day. How do you keep the bottom line met while still providing your employees with a company culture that fits into […]

AltiGen In the News: AltiGen’s Hosted Skype for Business Deployed at Capture Technologies

AltiGen's Hosted Skype for Business Deployed at Capture Technologies and now Available to Its Customers.  SAN JOSE, CA–(Marketwired – Jun 15, 2017) – AltiGen Communications, Inc. (OTCQB: ATGN), a Silicon Valley based provider of Hosted Skype for Business and Contact Center solutions, announces that its Hosted Skype for Business solution has been successfully deployed by Capture […]

Why Phones Are No Longer a Barrier to Entry for VoIP

When voice over IP was introduced on the market, there were a number of factors that prohibited adoption. The cost savings were no doubt sexy, as long distance calling rates soared for many companies. But the poor quality of internet connections, coupled with the high price of managing an in-house VoIP system and replacing existing […]

Enhancing Capabilities of Skype for Business: Work Better, Not Harder

Too often, businesses rely on multiple vendors and applications for their various communication needs, from email to voicemail, web chats to web meetings, operating in silos. Your business can’t afford to operate in silos. Integrating all of the ways you communicate and collaborate with a Unified Communication platform, and extending the capabilities of Skype for […]

The Benefits of Office 365 to Credit Unions

To begin our 4-part series, this article will highlight the benefits your credit union should be taking advantage of, specifically, from Office 365.  It's no secret that members expect the best from their credit unions in today's economy. Members have always wanted their credit union to be reliable and stable so they feel secure about […]