Author: Mary K Donnelly

Why Web Meetings are the Key to Company Culture this Summer

With the summer solstice behind us and the season in full swing, business collaboration takes on a whole new meaning. Summer for some companies means shorter work days, employee vacations and more sunlight in the day. How do you keep the bottom line met while still providing your employees with a company culture that fits into […]

AltiGen In the News: AltiGen’s Hosted Skype for Business Deployed at Capture Technologies

AltiGen's Hosted Skype for Business Deployed at Capture Technologies and now Available to Its Customers.  SAN JOSE, CA–(Marketwired – Jun 15, 2017) – AltiGen Communications, Inc. (OTCQB: ATGN), a Silicon Valley based provider of Hosted Skype for Business and Contact Center solutions, announces that its Hosted Skype for Business solution has been successfully deployed by Capture […]

Why Phones Are No Longer a Barrier to Entry for VoIP

When voice over IP was introduced on the market, there were a number of factors that prohibited adoption. The cost savings were no doubt sexy, as long distance calling rates soared for many companies. But the poor quality of internet connections, coupled with the high price of managing an in-house VoIP system and replacing existing […]

Why Your Credit Union Should be Using Hosted Skype for Business

In the third article of our 4-part series, this article will highlight the reasons your credit union should be using a hosted Skype for Business solution over a DIY deployment.  With an industry that's ever changing, credit unions are expected to take on more challenges and offer members the most innovative solutions. Between guiding the member's journey, […]

Enhancing Capabilities of Skype for Business: Work Better, Not Harder

Too often, businesses rely on multiple vendors and applications for their various communication needs, from email to voicemail, web chats to web meetings, operating in silos. Your business can’t afford to operate in silos. Integrating all of the ways you communicate and collaborate with a Unified Communication platform, and extending the capabilities of Skype for […]

Transform your Credit Union with Skype for Business

In the second article of our 4-part series, this article will highlight the benefits your credit union should be taking advantage of, specifically speaking, Skype for Business.  Many credit unions have migrated to Office 365 and implemented the many features it comes equipped with into their daily routines. Skype for Business for credit unions is one of the […]

The Benefits of Office 365 to Credit Unions

To begin our 4-part series, this article will highlight the benefits your credit union should be taking advantage of, specifically, from Office 365.  It's no secret that members expect the best from their credit unions in today's economy. Members have always wanted their credit union to be reliable and stable so they feel secure about […]

3 Ways Presence Technology Increases Employee Productivity

Presence may indeed be the answer to the age-old question – why didn’t you answer when I called? Or, where have you been all day… I tried calling?  Time is money, so if there was a solution to saving time in the workplace and create better communication efficiency, who wouldn’t jump on it? A survey […]

What are the Impacts to Your Business if Your Phone System Goes Down?

Picture a normal day at the office. The creative team is pitching their latest idea to the client in a conference call, the HR manager is conducting an initial phone interview, salesmen are closing deals and the receptionist is transferring important inquires. All these tasks are moving your business forward and keeping the lights on. Now […]