Month: August 2017

Profiting From a Mobile Workforce

Long gone are the myths that remote employees will spend their days binge watching Netflix or running errands on the company's dime. The Harvard Business Review made concrete contradictions to these assumptions in a recent study, siting that working from home can save a company an estimated $1,900 per employee for a nine month period. Companies will save money […]

8 Quick Benefits of Hosted Skype for Business

By now you know we're a fan of Skype for Business and the capabilities it offers to small or large companies. When integrating all the ways you communicate with a Unified Communication platform and expanding the abilities of Skype for Business, you increase productivity, simplify workflows and increase profitability. The next consideration that comes into play […]

Featured on CUInsight: Member Satisfaction, Inspect What You Expect

AltiGen's Mike Plumer, Vice President of Sales, was featured in CUInsight this month for his article, Member Satisfaction: Inspect What You Expect. The article is below and is geared towards CU executives looking to improve member experience by measuring member satisfaction:  In the manufacturing world, “inspecting what you expect” has been the long-accepted model of ensuring quality. […]

Eliminate the Learning Curve and Use Office 365 for Everything

Microsoft's Office 365 has been touted (and subsequently adopted) worldwide as a robust, easy-to-use and all encompassing solution for many of your business technology needs: Email, documents, presentations, and spreadsheets. But it can do so much more! While many businesses use Office 365, too many are not harnessing the full potential of the tool. They […]

Member Frustrations Be Gone: 6 Credit Union Phone System Must Haves

Consumers today know what they want, and they want it NOW. Likewise, credit union members today know what they want from their credit unions, and they are not shy about voicing their opinions. High level decisions are not made blindly in today's market where consumers have limitless knowledge at their fingertips. Before making purchase decisions […]

Communications as a Service: Benefit from USING Technology, Not BUYING Technology

You don’t derive any benefits by OWNING technology, you derive benefits from USING the technology. The purchase and ownership of proprietary boxes, and then managing and upgrading them has proven to be a costly and time consuming function for enterprise communications. A simpler solution embraced by many companies is looking to a hosted solution for […]