Month: April 2017

3 Ways Presence Technology Increases Employee Productivity

Presence may indeed be the answer to the age-old question – why didn’t you answer when I called? Or, where have you been all day… I tried calling?  Time is money, so if there was a solution to saving time in the workplace and create better communication efficiency, who wouldn’t jump on it? A survey […]

What are the Impacts to Your Business if Your Phone System Goes Down?

Picture a normal day at the office. The creative team is pitching their latest idea to the client in a conference call, the HR manager is conducting an initial phone interview, salesmen are closing deals and the receptionist is transferring important inquires. All these tasks are moving your business forward and keeping the lights on. Now […]

Featured on CUInsight: How would your members rate your phone system?

AltiGen's Mike Plumer, Vice President of Sales, was once again featured in CUInsight for his article How would your members rate your phone system? Below is the article geared towards CU executives wishing to perfect their credit union communications platform using a hosted solution: If you asked members to grade your phone system on a scale of one to […]