Month: June 2016

AltiGen Software Delivers Results at Clear Harbor, LLC

Customizable, Geographically Redundant Contact Center Solution Provides Differentiation for Outsourcing Provider SAN JOSE, CA–(Marketwired – Jun 28, 2016) –  AltiGen Communications (OTCQX: ATGN), a Silicon Valley based provider of premise and cloud-based IP-PBX and Contact Center solutions, announces that its contact center solution has been effectively utilized by Clear Harbor, LLC, a nearshore outsourcing provider that […]

Why Presence Should be Present in Your Unified Communications Strategy

Unified Communications is garnering much attention as more than just a buzz word for business communications, and a big component of that is Presence Technology. Presence Technology is defined as real time information about a person's availability. Have you ever needed to contact a co-worker and had to think for a minute on whether to […]

Microsoft Buys LinkedIn, Connecting Communications Network

Below is yesterday's press release from Microsoft, announcing their planned acquisition of LinkedIn. Satya Nadella, Microsoft's CEO, said today’s work is split between tools workers use to get their jobs done, such as Microsoft’s Office 365 programs, and professional networks that connect workers, such as LinkedIn. He believes this deal will weave those two pieces together, bringing the professional […]

Why you should make the jump to Office 365 for your business

It's no secret that many businesses worldwide are using Office 365. Many is an understatement, as Office 365 is globally the most widely deployed app for enterprise businesses.  These businesses enjoy all the benefits of the Office products everyone is accustomed to, but with a plethora of added perks, the least of which being not […]

Are you getting the most out of Office 365?

For companies who have made the transition to Office 365, they are now facing the task of best utilizing all the features to drive effective use and achieve business value through incorporating appropriate Office 365 capabilities into day-to-day work. From external communications, call center applications, or internal Unified Communications initiatives, Office 365, coupled with Skype for Business, provides an […]